Legal
Cancellation Policy
This page is maintained by Noire Luxe Sojourns. No refund or cancellation outcome is promised here — the terms below describe the process, and the specific amounts and deadlines are set by each supplier and confirmed in writing before you book.
Last updated: July 2026
Supplier terms govern
Every reservation is subject to the cancellation and change terms of the supplier providing the travel — the hotel, resort, cruise line, tour operator, or transport provider. Those terms are shared with you before any payment is made and are the terms that determine whether a cancellation results in a refund, a credit, or no return of funds.
Requesting a cancellation or change
- Send your request in writing to noireluxesojourns@gmail.com with the traveler name and reservation details.
- Requests are submitted to the supplier as received; supplier deadlines are enforced by the supplier, not by the agency.
- You will receive written confirmation of what the supplier approves.
Agency fees
To be confirmed by Noire Luxe Sojourns
Confirm whether any agency planning or service fees are refundable, partially refundable, or non-refundable on cancellation.
Refund timing
To be confirmed by Noire Luxe Sojourns
Confirm the typical timeframe in which supplier-approved refunds are returned, and the method of return.
Travel insurance and covered cancellations
To be confirmed by Noire Luxe Sojourns
Confirm the wording you want regarding insurance claims, covered reasons, and who handles the claim.
Changes initiated by a supplier
If a supplier cancels or materially changes a booking, Noire Luxe Sojourns will present the options the supplier makes available and assist you in selecting one.
Questions about this page? Write to noireluxesojourns@gmail.com.
✦ IATA/ARC No.: 10-548020 | CLIA No.: 00-323643